I'm head of web at Jisc. My team manages jisc.ac.uk and other web services. I'm responsible for ensuring the overall user experience of the Jisc web estate is simple, clear and consistent
This week, we launched a ‘social media widget’ on the JISC homepage (the eagle-eyed among you might have noticed it was launched last week but quickly pulled when it fell over!). We didn’t just want to provide a link to YouTube, Slideshare etc. We wanted to surface some of the actual content JISC provides on […]
We’ve recently run a survey to find out levels of user satisfaction with our web content management system (CMS). I guessed the answer before we started – everyone hates it! Levels of dissatisfaction are very high, with slow performance, poor usability and inflexibility the major gripes. Much of this is justified and there are some […]
After the long, complex and all-consuming project that was the JISC website relaunch in April 2009, it’s been lovely to be able to engage in some small-scale, interesting little bits of dev that hopefully add some value to the site. First up, we’ve implemented an ’email this page/share this’ tool for all content pages. These […]
It’s just over a month since we launched the JISC intranet. Dust has now firmly settled, issues resolved and users trained. Time for a spot of reflection. First of all, I’m pleased we didn’t go for a heavyweight solution, such as Sharepoint or Lotus Domino. We did look at them as they are the market […]
