Author Archives: Ben Whitehouse

About Ben Whitehouse

I'm head of web at Jisc. My team manages jisc.ac.uk and other web services. I'm responsible for ensuring the overall user experience of the Jisc web estate is simple, clear and consistent

Happy 1st birthday, Jisc website

We launched the current Jisc website on this day last year. My, how the time has flown. This is a little reminisce about the highlights and challenges of last year, plus a look forward to the next. Highlights Keeping it pure(ish) You know the score: you agonise over redesigning a website around user needs only … Read more

Transforming R & D

We’re about to start the next major piece of development work on the Jisc website: transforming the research and development (R&D) section. The relaunch of the website this summer focused on our ‘market-ready’ products and services, advice and corporate information. We excluded R&D from phase 1 because of the size and complexity of the current … Read more

Designing the Jisc website

With the research done, principles in place and content arranged, it was time to design the new Jisc website. From the whiteboards … First and foremost, we wanted to put ourselves in our users’ shoes. What do they need? What might engage them, help them or frustrate them as they navigate our site? Armed with … Read more

Towards a new Jisc website

Jisc watchers will know that the organisation is going through a major reorganisation at the moment. There’s loads of information about this on the Jisc website so I won’t attempt to badly summarise it here (the news article, “JISC announces new structure to reshape for the future“, is a good place to start). The new … Read more

Services section revamp

We’ve revamped the Services section of the JISC website. As well as improving the look and feel, we’ve tried to make it easier to browse the range of services that JISC offers and quickly identify the services offered by our principal providers, such as JISC Advance or Edina. The content and structure of each service … Read more

5 month roundup

Tumbleweeds rolling through this blog the last few months. No coincidence really that my last post coincided with the departure of Kerry from the team, bringing the grand total to … well, me. So it’s been firefighting, stopping things falling off the website and covering Kerry’s role as best I could these last 5 months, … Read more